BELTRÁN SALAZAR, O. A. Impersonal Care or Humanized Care: a Decision Made by Nurses? Hourglass Model. Investigación y Educación en Enfermería, [S. l.], v. 34, n. 3, 2016. DOI: 10.17533/udea.iee.325698. Disponível em: https://revistas.udea.edu.co/index.php/iee/article/view/325698. Acesso em: 4 mar. 2025.