MÚNERA GAVIRIA, H. A. Quality of health care, beyond the technical and rules view. Investigación y Educación en Enfermería, [S. l.], v. 29, n. 1, 2011. DOI: 10.17533/udea.iee.8527. Disponível em: https://revistas.udea.edu.co/index.php/iee/article/view/8527. Acesso em: 4 feb. 2025.