TIC y productividad en las industrias de servicios en Colombia

María Alderete; Luis Gutiérrez

doi:10.17533/udea.le.n77a14773

Autores/as

María Alderete Universidad Empresarial Siglo 21
Luis Gutiérrez Universidad del Rosario

DOI:

https://doi.org/10.17533/udea.le.n77a14773

Palabras clave:

TIC, productividad, Internet, servicios

Resumen

Este trabajo analiza los determinantes de la productividad laboral en las empresas de servicios de Colombia. En particular, se examina la relación entre las tecnologías de la información y de la comunicación –TIC– (en términos de inversión y uso) y la productividad. El estudio encuentra que en conjunto, la inversión en TIC y el uso de las TIC incrementan la productividad laboral en un 18% en promedio, aproximadamente. La evidencia empírica sustenta la hipótesis de que los recursos tecnológicos de las TIC (tanto inversiones en equipo como uso de TIC), junto con el capital no TIC, la capacitación, el porcentaje de capital extranjero y el porcentaje de empleados permanentes son los recursos más importantes que impactan positivamente sobre la productividad de las empresas de servicios de Colombia.

|Resumen

= 1343 veces | PDF

= 2059 veces| | HTML

= 2045 veces|

Descargas

Los datos de descargas todavía no están disponibles.

Biografía del autor/a

María Alderete, Universidad Empresarial Siglo 21

Investigadora de tiempo completo de la Universidad Siglo XXI

Luis Gutiérrez, Universidad del Rosario

profesor de la Facultad de Economía de la Universidad del Rosario

Citas

Alam, Syed & Noor, Mohammad (2009). ICT adoption in Small and Medium Enterprises: an Empirical Evidence of Service Sectors in Malaysia. International Journal of Business and Management, Vol.4, pp.112-125.

Aral, Sinan; Brynjolfsson, Erik y Wu, D. (2006). Which came first, IT or productivity? The virtuous cycle of investment and use in enterprise systems. Twenty Seventh International Conference on Information Systems, Milwaukee 2006.

Arvanitis, Spyros (2005). “Computerization, Workplace Organization, Skilled Labour and Firm Productivity: Evidence for the Swiss BusinessSector”, Economics of Innovation and New Technology, Vol.14, pp.225- 249.

Arvanitis, Spyros & Loukis, Euripidis (2011). “Employee Education, Information and Communication Technology, Workplace Organization and Trade: A Comparative Analysis of Greek and Swiss Enterprises”, Information Economics and Policy, Vo.21, pp.43-61.

Atrostic B.K. & Nguyen, Sang (2005). Computer Investment, Computer Networks, and Productivity. Center for Economic Studies, US Census Bureau. Washington.

Atrostic B.K. & Nguyen, Sang (2002). Computer Networks and US Manufacturing Plant Productivity: New Evidence from the CNUS Data. Center for Economic Studies, US Census Bureau. Washington.

Bloom, Nick; Sadun, Raffaella & van Reenen, John (2005). “It ain’t what you do it’s the way that you do IT: testing explanations of productivity growth using US affiliates”. Centre for Economic Performance, London School of Economics.

Baumol, William (1967). Macroeconomics of unbalanced growth: the anatomy of urban crisis. American Economic Review Vol.57, pp.415–426.

Baumol, William; Batey-Blackman, Sue & Wolff, Edward (1985). Unbalanced growth revisited: asymptotic stagnancy and new evidence. American Economic Review, Vol.75, pp. 806–817.

Bosworth, Barry & Triplett, Jack (2007). “The early 21st century U.S. productivity expansion is still in Services”. International Productivity Monitor, Vol.14, pp. 3-24.

Bresnahan, Timothy & Tranjtenberg, Manuel (1995). “General purpose technologies “Engines of Growth?”, Journal of Econometrics. Vol.65, pp.83-108.

Bresnahan, Timothy; Brynjolfsson, Erik & Hitt, Lorin (2002). “Information technology, workplace organization, and the demand for skilled labor: firm-level evidence”, The Quarterly Journal of Economics, Vol.117, pp.339-376.

Brynjolfsson, Erik; Malone, Thomas; Gurbaxani, Vijay & Kambil, Ajit (1994). “Does Information Technology Lead to Smaller Firms?”. Management Science, Vol.40, pp.1628-1644.

Brynjolfsson, Erik (1993). “The Productivity Paradox of Information Technology”. Communications of the ACM, Vol.36, pp.67-77.

Brynjolfsson, Erik & Hitt, Lorin (1996). “Paradox lost? Firm-level evidence on the returns to information systems spending”, Management Science, 42: 541–558.

Brynjolfsson, Erik & Hitt, Lorin (2003). “Computing Productivity: Firm- Level Evidence”, Review of Economics and Statistics, Vol.85, pp.793-808.

Brynjolfsson, Erik & Hitt, Lorin (2000). “Beyond Computation: Information Technology, organizational Transformation and Business Performance”, Journal of Economic Perspectives, Vol.14, pp.23-48.

Cainelli, Giulio; Evangelista, Rinaldo & Savona, Maria (2004). “The impact of innovation on economic performance in services”, Service Industries Journal, Vo.24, pp.116-130.

Criscuolo, C. & Waldron, K. (2003). E-Commerce and Productivity. Economic Trends 600, UK Office for National Statistics.

DANE (2011). Metodología Encuesta Anual de Servicios – EAS. Dirección de Metodología y Producción Estadística – DIMPE. Bogotá, D.C.

Dedrick, Jason; Gurbaxani, Vijay & Kraemer, Kenneth (2003). “Information technology and economic performance: a critical review of the empirical evidence”, ACM Computing Surveys, Vol.35, pp.1–28.

Farooqui, Shikeb (2005). Information and Communication Technology Use and Productivity. Economic Trends 625, UK Office for National Statistics.

Lehr, William; Osorio, Carlos & Gillett, Sharon (2006). Measuring broadband’s economic impact, accessed online at https://goo.gl/SHwzpU

Greenan, Nathalie & Mairesse, Jacques (2000). “Computers and productivity in France: Some evidence”, Economics of Innovation and New Technology, Vol.9, pp.275-315.

Giuri, Paola; Torrisi, Salvatore & Zinovyeva, Natalia (2008). “ICT, skills, and organizational change: evidence from Italian manufacturing firms”, Industrial and Corporate change, Vol.17, pp.29-64.

Gutiérrez, Luis (2011). “ICT and labor productivity in Colombian manufacturing industry”, en ICT in Latin America: A microdata analysis, editado por Balboni, M., S. Rovira, y S. Vergara. ECLAC-IDRC, Santiago de Chile.

Hagén, Hans-Olof; Glantz, Jennie & Nilsson, Malin (2008). ICT use, broadband and productivity. Yearbook on productivity 2008. Statistics Sweden.

Klein, L.R. (1974). “Issues in Econometric Studies of Investment Behaviour” Journal of Economic Literature. 12:.43-49.

Koellinger, Philipp (2006). Impact of ICT on Corporate Performance, Productivity and Employment Dynamics. Special Report of the European Commission Enterprise & Industry Directorate General No. 01/2006, European e-Business Market Watch.

Lau, Lawrence (1986). “Functional Forms of Econometric Model Building”, In Griliches, Z. And Intriligator, M.D. eds., Handbook of Econometrics, Vol. 3, pp.1513-1566.

Levy, Margi & Powell, Philip (2000). “Information systems strategy for small and medium sized enterprises: an organizational perspective”, Journal of Strategic Information Systems, Vol.9, pp.63–84.

Licht, George & Moch, Dietmar (1999). Innovation and information technology in services. Canadian Economic Review, Vol.32, pp.363-382.

Lichtenberg, Frank (1995). “The output contributions of computer equipment and personnel: A firm-level analysis”, Economic of Innovation and New Technology, Vol.3, pp.201-217.

Maliranta, Mika & Rouvinen, Petri (2003). Productivity effect of ICT in Finnish business. Discussion Paper No. 852, Research Institute of the Finnish Economy.

Maroto, Andres & Rubalcaba, Luis (2008). “Service productivity revisited” The service Industries Journal, Vol.28, pp.337-353.

Maroto, Andres & Cuadrado, Juan (2009). “Is growth of services an obstacle to productivity growth? A comparative analysis”, Structural Change and Economic Dynamics, Vol.20, pp.254-265.

Maroto, Andres (2010). “Crecimiento y productividad de las ramas de Servicios. El papel de las TIC”, Cuadernos de Economía, Vol.33, pp.99-132.

Milgrom, Paul & Roberts, John (1990). “The economics of modern manufacturing: technology, strategy, and organization”, American Economy Review, Vol.85, No.4, pp.511-528.

Milgrom, Paul & Roberts, John (1995) “Complementarities and fit strategy, structure, and organizational change in manufacturing”, Journal of Accounting and Economics Vol.19, pp.179-208.

Miozzo, Marcela & Soete, Luc (2001). “Internationalization of Services: A Technological Perspective”, Technological Forecasting and Social Change, Vol.67, pp.159–185.

Morrison, Catherine & Berndt, Ernest (1990). Assessing the Productivity of Information Technology Equipment in the U.S. Manufacturing Industries. National Bureau of Economic Research Working Paper #3582.

Musolesi, Antonio & Huiban, Jean-Pierre (2010). “Innovation and productivity in knowledge intensive businessservices”, Journal of Productivity Analysis, Vol.34, pp.63-81.

Nurmilaakso, Juha-Miikka (2009). “ICT solutions and labor productivity: evidence from firm-level data”, Electronic Commerce Research, Vol.9, pp.173-181.

Roach, Stephen (1991). Services under Siege: The Restructuring Imperative. Harvard Business Review, Sept-Oct: 82-92.

Sapprasert, Koson (2010). “The impact of ICT on the growth of the service industries”, Working Papers on Innovation Studies 20070531 Centre for Technology, Innovation and Culture, University of Oslo, Revised Apr 2010.

UNCTAD (2008). Measuring the impact of ICT use in business. The case of manufacturing in Thailand. United Nations.

Triplett, Jack & Bosworth, Barry (2003). “Productivity Measurement Issues in Services Industries: ‘Baumol’s Disease’ Has Been Cured”, FRBNY Economic Policy Review, issue Sep, pp.23-33

van der Wiel, Henry & van Leeuwen, George (2003). “Do ICT spillovers matter: evidence from Ductch firm-level data”, CPB Discussion Paper 26, CPN Netherlands Bureau for Economic Policy Analysis.