TIC y productividad en las industrias de servicios en Colombia

María Alderete; Luis Gutiérrez

doi:10.17533/udea.le.n77a14773

Auteurs-es

María Alderete Université de commerce du 21e siècle
Luis Gutiérrez Université de Rosario

DOI :

https://doi.org/10.17533/udea.le.n77a14773

Mots-clés :

technologies de l’information et de la communication, productivité, internet

Résumé

Cet article analyse les déterminants de la productivité du travail dans les entreprises de services en Colombie. Tout particulièrement, l’article évalue le rapport entre, d’une part les technologies de l’information et de la communication (TIC) en termes de l’investissement et de l’emploi, et d’autre part la productivité. Cette etude montre que dans l’ensemble, l’investissement dans les TIC et leur utilisation augmente la productivité du travail de 18% en moyenne. Les données empiriques montrent que les ressources les plus importantes ayant un impact positif sur la productivité des entreprises sont : les ressources technologiques (les équipes et leur l’utilisation), les ressources non technologiques, la formation du personnel, les capitaux étrangers et les salariés embouchés en CDI.

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Bibliographies de l'auteur-e

María Alderete, Université de commerce du 21e siècle

Chercheur à temps plein à l'Universidad Siglo XXI

Luis Gutiérrez, Université de Rosario

professeur à la Faculté des sciences économiques de l'Universidad del Rosario

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