The impact of IT-enhanced organizational learning on performance: evidence from Chile

  • Enrique Carlos Canessa-Terrazas Adolfo Ibáñez University
  • Francisco Javier Morales-Flores University of Colorado Boulder
  • José Oreste Maldifassi-Pohlhammer Adolfo Ibáñez University https://orcid.org/0000-0001-9577-8509
Keywords: Organizational learning, Information technology, Exploration, Exploitation, Structural equations modeling

Abstract

The link between information technology (IT) and organizational learning has been an important subject of study since the early 1990s. However, it is still not clear whether or not IT-enhanced organizational learning positively influences organizational performance. In this paper we posit that the impact of IT on the performance of firms will differ depending on the main usage of the IT system: for exploration or for exploitation. Based on data of Chilean organizations, we found that there exists a positive impact of using IT for exploitation on organizational performance; and that the use of IT for exploration has a positive impact on organizational change.

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Author Biographies

Enrique Carlos Canessa-Terrazas, Adolfo Ibáñez University

Associate Professor. Faculty of Engineering and Sciences.

Francisco Javier Morales-Flores, University of Colorado Boulder

Leeds School of Business.

José Oreste Maldifassi-Pohlhammer, Adolfo Ibáñez University

Associate professor. Faculty of Engineering and Sciences.

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Published
2017-03-16
How to Cite
Canessa-Terrazas E. C., Morales-Flores F. J., & Maldifassi-Pohlhammer J. O. (2017). The impact of IT-enhanced organizational learning on performance: evidence from Chile. Revista Facultad De Ingeniería Universidad De Antioquia, (82), 60-67. https://doi.org/10.17533/udea.redin.n82a08