The  impact of IT-enhanced organizational learning on performance: evidence from Chile

Enrique Carlos Canessa-Terrazas; Francisco Javier Morales-Flores; José Oreste Maldifassi-Pohlhammer

doi:10.17533/udea.redin.n82a08

Autores/as

Enrique Carlos Canessa-Terrazas Universidad Adolfo Ibáñez
Francisco Javier Morales-Flores Universidad de Colorado Boulder
José Oreste Maldifassi-Pohlhammer Universidad Adolfo Ibáñez https://orcid.org/0000-0001-9577-8509

DOI:

https://doi.org/10.17533/udea.redin.n82a08

Palabras clave:

aprendizaje organizacional, tecnologías información, exploración, explotación, modelo de ecuaciones estructurales

Resumen

La relación entre tecnologías de la información (TI) y aprendizaje organizacional ha sido un importante objeto de estudio desde principios de los años 1990. Sin embargo, todavía no está claro si el aprendizaje organizacional basado en TI influye positivamente en el desempeño organizacional. En este trabajo postulamos que el impacto de las TI en el desempeño de las firmas dependerá del uso principal de los sistemas de TI: según sea para explotación o para exploración. A partir de datos recolectados en organizaciones chilenas, encontramos que el uso de TI para explotación impacta positivamente en el desempeño de la organización, y que el uso de TI para exploración impacta positivamente en el cambio organizacional.

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Biografía del autor/a

Enrique Carlos Canessa-Terrazas, Universidad Adolfo Ibáñez

Profesor Asociado. Facultad de Ingeniería y Ciencias.

Francisco Javier Morales-Flores, Universidad de Colorado Boulder

Escuela de Negocios de Leeds.

José Oreste Maldifassi-Pohlhammer, Universidad Adolfo Ibáñez

Profesor Asociado. Facultad de Ingeniería y Ciencias.

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