Relation among the level of development of the competences in the managers of the health services and the institutional quality, Antioquia, 2005

Authors

  • Libardo A. Giraldo University of Antioquia
  • Lina M. Grisales University of Antioquia
  • Paola Ortiz P.

DOI:

https://doi.org/10.17533/udea.rfnsp.855

Keywords:

competences, quality, health management, business development

Abstract

Objective: to determine the relationship between the level of development of the competences of the managers of health services in Antioquia as well as the quality of the institution they conduct. Methodology: a probabilistic stratified random sampling by level of complexity was done and then a simple random sampling in each one. 112 managers constituted the sample. Four instruments were used; three of them to evaluate the competence level of the managers and the other one to evaluate the level of institutional quality. Results: the development of the competences among managers was found between the basic and inexperienced levels, showing a poor performance in their management tasks. Additionally, a high correlation among competences was also identified indicating that the high or low level of development of a competence directly affects the performance of the manager. The quality of the institutions showed levels of business development between incipient and medium, thus revealing some sort of functional units which are determinant in the business development, such as service operations, planning, management control, and marketing. Finally, it was shown that the presence of some competences in the manager positively impacts the development of the functional units. Thus the performance of managers has direct effects on the success or failure of the institution.
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Author Biographies

Libardo A. Giraldo, University of Antioquia

Physician, Master of Public Health, National Faculty of Public Health, University of Antioquia

Lina M. Grisales, University of Antioquia

Bacteriologist, School of Microbiology of the University of Antioquia

Paola Ortiz P.

Dentist, Master's in Public Health, project coordinator for Aplisalud S.A.

References

(1). Mejía B. Auditoría Médica para la garantía de la calidad en salud. 3.ª ed. Bogotá: Ecoe; 2000.

(2). Giraldo L, Grisales LM. Identificación y normalización de las com-petencias en los gerentes de las instituciones prestadoras de servicios de salud. Rev. Fac. Nac. Salud Pública 2005; 23(2):31-51.

(3). Grisales L. Análisis de las competencias en el ser, saber y hacer de los gerentes de las instituciones prestadoras de servicios de salud de segundo nivel de atención en el departamento de Antioquia, 2003. [Trabajo de Grado para optar al título de magíster en salud pública]. Medellín: Facultad Nacional de Salud Públi-ca; 2003.

Published

2009-02-24

How to Cite

1.
Giraldo LA, Grisales LM, Ortiz P. P. Relation among the level of development of the competences in the managers of the health services and the institutional quality, Antioquia, 2005. Rev. Fac. Nac. Salud Pública [Internet]. 2009 Feb. 24 [cited 2025 Jan. 30];26(2):1-11. Available from: https://revistas.udea.edu.co/index.php/fnsp/article/view/855

Issue

Section

Research