Managers between Being and Seeming
The perceptions of employees of a telecommunications company on the actions and speeches of their general managers (2000-2010).
DOI:
https://doi.org/10.17533/udea.boan.v37n63a02Keywords:
being, appearance, managers, perceptions and employees.Abstract
The qualification of general managers of companies is considered the exclusive task of the owners and the business world, who classify them according to the financial results shown by the organizations they are in charge of, sometimes regardless of what happens inside.
This paper shows the perceptions formed by the employees of a telecommunications company about the intentions, actions and results of the general managers who were in charge of the organization at the beginning of this century. It is based on the way employees perceive their competencies of being, knowing, doing and appearing.
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