Tensions over what to include and who to cover in the Colombian health care system from the perspective of a group of citizens
DOI:
https://doi.org/10.17533/udea.rfnsp.e356278Keywords:
access to health services, government financing, health service needs and demands, citizen participation, health systemAbstract
Objective: This study aims to explore and understand the perceptions of a group of citizens on health technologies and services that should be financed with public resources.
Methods: A qualitative case study was used. Information was collected through semi-structured interviews with 46 participants in five population groups (people with no recent contact with health services, patients, health workers, administrators and decision makers). Subsequently, a thematic analysis was carried out.
Results: Two approaches to financing health technologies and services with public resources were identified. One approach conditions it on 1) the characteristics of those who need care, 2) the disease they suffer, 3) the technology or service required, and 4) the expectation of efficient performance of the health system, determining coverage according to the economic conditions and social vulnerability of the person, the urgency of care or evidence of effectiveness. The other approach considers full coverage of technologies and services for all Colombians, based on principles of human dignity, right to health and honest use of resources.
Conclusions: The approaches identified respond to social tensions related to the structure of the health system and its organization in the provision of services. The three most important tensions are those related to the economic capacity of the citizen, the perspective that defines the health-illness concept, and the meanings of effectiveness and scientific evidence.
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